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Hair Appointment Etiquette (Running Late?)

Hello everyone! Hope all is well. We're back with more stylist/client scenarios which we feel need to addressed. As a stylist, there has been situations when a guest makes an appointment for services and then make me aware of their personal time constraints minutes before. They either do not have enough time for the requested services or have an event to be at shortly thereafter. This can be accommodated sometimes, but it depends on the services. Below are some of the scenarios and reasons why this cannot always be accomplished. Example #1: Guest: "I would like an all over color haircut and style I could be there at 10AM, but need to be done no later than 12PM." Breakdown of Process: Color a